Shipping Policy
Shipping Policy
At KiddiesDO, we strive to provide our customers with the best shopping experience and ensure that your orders are delivered safely. Our shipping policy is as follows:
1. Shipping Time
• Delivery Time: Orders are shipped within 4-9 business days after payment is confirmed. Delivery times may vary depending on the shipping address and the shipping company’s operations.
2. Shipping Fees
• Shipping Charges: Shipping costs are determined based on the size, weight, and delivery address of your order. The shipping fee will be displayed during checkout.
3. Delivery and Tracking
• Shipment Tracking: Once your order is shipped, you will receive a tracking number that allows you to monitor the status of your shipment through the shipping company’s website.
• Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete. KiddiesDO is not responsible for delays caused by incorrect or incomplete addresses.
4. Shipping Issues
• Delays: Delivery times may vary depending on the shipping company’s operations, and delays may occur. If there is a delay, you can contact the shipping company using your tracking number.
• Damage or Loss: KiddiesDO is not responsible for any damage or loss that occurs during shipping. Please check your package upon delivery and, if any damage is detected, request a damage report from the courier.
5. Return Shipping
• Return Process: If you wish to return an item, please contact our customer service to initiate a return request. Return shipping costs are the customer’s responsibility. However, if the return is due to a defective or incorrect item, we will cover the shipping fees.
6. Contact Information
• Questions and Requests: If you have any questions or concerns regarding our shipping policy, please contact us at info@kiddiesdo.com or call our customer service at +44 7428 1370996.
At KiddiesDO, we are committed to managing the shipping process efficiently and providing you with the best service possible.